San Francisco Public Utilities Commission Community Benefits Director Ronak Okoye explains the though process and purpose behind its emergency affordability plan. Despite the high median income in the San Francisco area, Okoye explains that the effects of the coronavirus pandemic are income-agnostic. Moreover, she explains the importance of affordability programs and why it is such an important aspect of SFPUC’s mission.
Read more about the utility’s plan here: sfwater.org/bill-covid19
Read more about SF Water’s public outreach and community education programs in the 2018 WWD State of the Industry Report: https://www.wwdmag.com/editorialtopical/2018-state-industry-report