The Future of Water Management: AI, Machine Learning, and Innovation at HRSD

In this interview, Jeff Sparks, Director of Digital Water at HRSD, joins Bob Crossen to discuss how artificial intelligence and machine learning are transforming utility operations. Sparks shares real-world applications including soft sensing, flow forecasting, and waste rate optimization. He highlights the proactive benefits of AI, such as improved control of biological processes and resource efficiency. The conversation also covers implementation challenges like cybersecurity and communication reliability, emphasizing the need for dedicated champions. Looking ahead, Sparks envisions enterprise-level AI tools and wearables enhancing utility operations over the next decade.

Timestamps

• 00:00 – Introduction: AI in water utilities
• 00:36 – Current AI applications at HSB
• 01:19 – Flow forecasting and collection system insights
• 01:59 – Operational benefits of AI
• 02:31 – Advanced biological process control
• 03:12 – Implementation challenges: cybersecurity & communication
• 04:23 – Importance of dedicated staff and champions
• 04:48 – Future outlook: LLMs, wearables, and robotics
• 05:48 – Closing remarks and further resources

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