American Water Resources Opens Expanded Operations Center

The Alton, Ill., facility has been expanded to more than 20,000 sq ft

American Water Resources expanded operations center

American Water Resources Inc., a subsidiary of American Water, cut the ribbon for its newly expanded operations center in Alton, Ill. during an open house and tour for area business leaders and state and local elected officials on Dec. 12, 2012. The expansion project nearly triples the amount of office space to accommodate growth, and also includes “green” enhancements as part of the company’s commitment to the environment.

American Water Resources’ operations center, which is adjacent to American Water’s national customer service center, has been expanded from 7,972 sq ft to 20,427 sq ft to accommodate future growth. Some features of the expansion project include a separate entrance, additional workstations, a network room, three coaching rooms, a 24-seat training room, large conference room, mailroom, additional restrooms and enlarged kitchen and cafeteria spaces. In keeping with American Water’s commitment to greener operations, the facility also includes wall monitors for use in meetings and coaching sessions to reduce the need for printing, as well as the installation of hand dryers in the restrooms to reduce paper towel usage.

“We are thrilled that we were able to expand our physical space to meet the expansion of our growing business, while remaining a part of the Alton community,” says Malcolm D. Conner, president, American Water Resources.



American Water

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