The Cost of Quality: Rethinking Water Meter ROI

In this podcast interview with Kamstrup, Jake Piccioni, solution manager for Kamstrup, talks about the company’s “culture of quality” to ensure their customers have the very best meters in their systems.
Nov. 21, 2025
2 min read

The water meter is the cash register for a water utility. For those how have worked win the water business for any amount of time, they've likely heard that adage. But how does a water system choose the right meter for the utility? Should utilities pick the cheap option because they cash-strapped? What is the difference if they are willing to pay for higher quality?

In this sponsored interview with Kamstrup, Jake Piccioni, solution manager for Kamstrup, talks about the company’s “culture of quality” to ensure their customers have the very best meters in their systems. Learn how high quality meters can lead to long-term savings with total cost of ownership, and that’s even before considering the benefits that newer modern meters offer utilities in terms of accuracy, pressure and other measured parameters. 

Show Notes

Timestamps

  • 00:00 – Introduction to episode and guest
  • 01:10 – What challenges do utilities face when lower quality meters are used? How can that increase the total cost of ownership?
  • 03:29 – What about the Kamstrup designs sets these meters apart? 
  • 06:24 – What about the materials? What are your meters made of?
  • 08:00Given this scrutiny Kamstrup places on the design and materials, how then does that cultural of quality translate to manufacturing of the meters? What rigors do these meters go through for QA and QC? 
  • 10:54 – What are the dangers of having poor or inaccurate data for a utility? What can utilities realize when they have good data?
  • 14:16 – Outro

About the Podcast  

Talking Under Water is the premier podcast for the water industry, including municipal water and wastewater, residential water treatment, storm water management and erosion control. It is produced in coordination between Wastewater Digest (WWD), WaterWorld and Storm Water Solutions (SWS). The podcast covers topics under the One Water movement including the municipal and industrial water and wastewater, residential, storm water and erosion control markets. Talking Under Water highlights news, trends, new technologies, industry discussions and interviews with experts across the municipal water industry. New episodes of the podcast are released every other week. Logo Images: Anatoly Tiplyashin / Romolo Tavani / stock.adobe.com.

This content is sponsored by:

About the Author

Bob Crossen

Bob Crossen is the vice president of content strategy for the Water and Energy Groups of Endeavor Business Media, a division of EndeavorB2B. EB2B publishes WaterWorld, Wastewater Digest and Stormwater Solutions in its water portfolio and publishes Oil & Gas Journal, Offshore Magazine, T&D World, EnergyTech and Microgrid Knowledge in its energy portfolio. Crossen graduated from Illinois State University in Dec. 2011 with a Bachelor of Arts in German and a Bachelor of Arts in Journalism. He worked for Campbell Publications, a weekly newspaper company in rural Illinois outside St. Louis for four years as a reporter and regional editor. 

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