How Xylem and Amazon have teamed up to put smart water into action

Xylem and Amazon collaborated to enhance water recovery in Mexico City using Xylem Vue and AI analytics to save more than 1.3 billion liters annually while improving access in underserved areas.
Oct. 9, 2025
2 min read

Austin Alexander, Pablo Calabuig, and Emma Housman of Xylem join Bob Crossen to discuss a partnership with Amazon focused on water recovery in Mexico City. The collaboration leverages Xylem Vue technology and AI-driven analytics to reduce non-revenue water and improve water access in underserved neighborhoods.

With more than 1.3 billion liters of water saved annually, the project is already delivering measurable impact and serves as a model for global expansion. The conversation also explores how AI is transforming utility operations and how partnerships like this can accelerate water stewardship across regions. 

Key highlights with timestamps

  • 00:25 – Guest introductions and project overview
  • 01:00 – Origins of the Amazon-Xylem partnership
  • 02:13 – Xylem Vue integration and water recovery goals
  • 03:08 – Impact: 1.3 billion liters saved annually
  • 04:14 – Community outcomes and system resilience
  • 05:24 – Role of AI and machine learning in water management
  • 07:10 – Global expansion and utility support
  • 09:10 – Amazon’s investment and future opportunities 

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About the Author

Bob Crossen

Bob Crossen is the editorial director for the Endeavor Business Media Water Group, which publishes WaterWorld, Wastewater Digest and Stormwater Solutions. Crossen graduated from Illinois State University in Dec. 2011 with a Bachelor of Arts in German and a Bachelor of Arts in Journalism. He worked for Campbell Publications, a weekly newspaper company in rural Illinois outside St. Louis for four years as a reporter and regional editor. 

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