Zephyrhills, Fla., Adopts Smart Grid for Water

Sept. 29, 2016
FATHOM updates city infrastructure, services

FATHOM Water Management Inc. announced that it has signed a contract with the city of Zephyrhills, Fla., to provide the FATHOM Smart Grid for Water—an integrated, end-to-end solution including infrastructure, software, services, utility billing and customer care operations. Zephyrhills’ residents will now experience real-time access to water usage data, as well as access to online and mobile account management and bill pay.

“We are excited to be the first water utility in Florida to implement the FATHOM Smart Grid for Water,” said Steve Spina, city manager of Zephyrhills. “We pride ourselves in providing stellar service to our residents and are committed to bringing our utility customers new tools, like an easy-to-use mobile app, to help them better manage and monitor their water consumption. Through FATHOM, we’ve upgraded our metering infrastructure and are using big data to increase utility revenue, improve operational efficiency and customer experience.”

Known as “the City of Pure Water,” Zephyrhills is located in Pasco County, Florida. The project, which includes FATHOM’s Customer Information System and Meter Data Management platforms and implementation of Advanced Metering Infrastructure, was completed Aug. 22, 2016, and includes 12,768 water meters.

Source: FATHOM Water Management Inc.