The National Association of Water Companies (NAWC) announced that Victor Munguia of California American Water has been selected as a recipient of the NAWC Living Water Awards. The Living Water Awards program, established in 2012, celebrates the exemplary private water industry professionals who are “living water” through their commitment to quality, service and community.
Munguia, a 14-year customer service representative, had completed a service call and was headed to assist co-workers at another site when he noticed a small object moving across a side street in Monterey, Calif. That “small object” turned out to be an infant crawling across a busy roadway. The baby had managed to crawl out of its front door and side gate, down the driveway and into the street.
Thanks to Munguia’s alertness and quick thinking, he was able to turn his vehicle around, get to the baby before any harm occurred, and return the child safely to its mother.
“Workplace safety is something that all NAWC member companies strongly emphasize, and that commitment to safety extends to the communities and customers they serve,” said Michael Deane, NAWC executive director. “Because of Victor’s keen situational awareness, he was able to prevent a tragedy from occurring and ensure the safety of an infant. His actions demonstrate the true spirit of service and dedication shared by professionals in the private water industry, exemplifying ‘living water’ through his life-saving actions.”
Source: NAWC
