American Water Chief Operating Officer Jim McGivern greeted Governor Jeb Bush at the grand opening ceremony for the company's expanded customer service center operations in Pensacola today.
The new 63,000-square-foot facility, which opened in late February, is located at 7303 Plantation Road and is expected to employ approximately 220 representatives by the end of the year.
"We are thrilled American Water chose to expand its U.S.-based operations in Escambia County, even when the advent of Hurricane Ivan challenged their decision to do so," said Governor Bush. "Their decision to expand here exemplifies the company's commitment to the community, and serves as a testament to the resiliency and strength of the Northwest Florida business climate. We look forward to American Water's success in the Pensacola Bay-area for many years to come, and thank them for the trust they have placed in this fine community and its people."
McGivern noted that Pensacola was selected after careful review of many locations. Working with a consultant group, CB Richard Ellis, American Water found that Pensacola offered a great pool of potential employees, facility availability at reasonable cost, and flexibility from local and state government officials.
McGivern commented on the reasons for expansion, "We are very excited about this grand opening. It is a testament to our continued success and is part of our long-term business strategy to meet future customer demand and provide sustainability in our business continuity plans." Also present was Pensacola Chamber of Commerce Committee of 100 Chairman Dr. Thomas Delaino, who said, "This is a great day for Pensacola and Escambia County and the beginning of a long and productive relationship between this community and American Water."