Docucorp® International, an active provider of enterprise information solutions, will demonstrate how its billing software, e-solutions and application service provider (ASP) hosting facilities can enhance customer service for America's water utilities at the 11th Annual American Water Works Association (AWWA) Customer Service Workshop in Kansas City, Mo., March 3 - 6.
"The AWWA workshop gives us a great opportunity to share our customer service solutions with industry representatives," said William D. Barry, Docucorp's senior vice president, sales and marketing. "With the adoption and implementation of new technologies, water utilities will have increased opportunities to personalize customer communication and strengthen customer relationships."
"Our solutions and services make it easier for water utilities to expand electronic billing capabilities, save costs and generate new revenue opportunities with one-to-one marketing techniques," said Barry. "We also provide outsourcing solutions that allow our clients to implement our latest application software and Internet technology without having to build in-house infrastructure or maintain specialized staff."
For further information, visit their Web site at www.awwa.org.
Source: AWWA
