Editorial Letter: COVID-19 Survey Results

May 20, 2020

This editorial letter originally appeared in WWD May 2020 issue as "COVID-19 Survey Results"

About the author:

Bob Crossen is Senior Managing Editor of WWD. Crossen can be reached at [email protected].

Coronavirus. Coronavirus. Coronavirus. It has dominated the news cycle for the better part of the past two months, and it looks as though it will continue through much of the summer. In this issue, we have shared a report with you on the impact it has had on the industry based on our audience survey to which many of you responded. There are some more statistics worth noting that did not make the cut for that feature, so I’d like to share them below.

Primarily they fall into three areas on which the coronavirus has had the greatest impact: scheduling and staffing (33%), billings and revenue (27%), and workflow (20%). I discussed these three areas with a webinar panel April 9 (visit bit.ly/wwdcovidwebinar to watch it in full) and the comments from the utility perspective indicated that cloud-based SCADA has been a life saver for workflow, staffing and scheduling, especially if remote monitoring has been installed. This has allowed staff to work at remote locations throughout the network while still coordinating workflow through other communication channels.

As for billings and revenue, the engineering firm and original equipment manufacturer perspective indicated that most projects are still being pursued, albeit at a slower pace. In many ways, it is “business as usual,” said Doug Riseden, 2019 WWD Industry Icon. 

The crux of the billings and revenue outlook could also dramatically shift with the approval of a stimulus package, assuming inclusion of funding for water and wastewater utilities. Due to rate structures, members of the public struggling with payments, and in some cases, utilities halting water bills, water utilities in particular are likely to struggle financially after this passes. The American Water Works Association notes as much in its research, suggesting a more than $15 billion impact.

Additional comments from the webinar panel included disinfection of work spaces and the consequences of using incorrect disinfection chemicals on human machine interfacing displays or other equipment. Knobs, switches, railings and touch screens are all touched by multiple workers throughout the day, so ensuring safe usage and disinfection practices is also critical for slowing the spread of COVID-19.

We are conducting a follow-up survey regarding the impact of the virus to compare the responses to this first survey. The average time to complete the survey is 3 minutes, so please take some time to share your thoughts with us for future reports that we will share with you and your peers to better understand the state of the industry during this pandemic. Take the survey at bit.ly/wwdcovidsurvey2 and see detailed reports from the first survey by job description at bit.ly/wwdcovidreport.

Sponsored Recommendations

Blower Package Integration

March 20, 2024
See how an integrated blower package can save you time, money, and energy, in a wastewater treatment system. With package integration, you have a completely integrated blower ...

Strut Comparison Chart

March 12, 2024
Conduit support systems are an integral part of construction infrastructure. Compare steel, aluminum and fiberglass strut support systems.

Energy Efficient System Design for WWTPs

Feb. 7, 2024
System splitting with adaptive control reduces electrical, maintenance, and initial investment costs.

Blower Isentropic Efficiency Explained

Feb. 7, 2024
Learn more about isentropic efficiency and specific performance as they relate to blowers.