The company hired a new customer service representative & marketing assistant
BJM Pumps has hired Heather Howley as customer service representative and Suzette Gibson as marketing assistant.
Howley will work alongside Laurie Auger and Michele Gometz in customer service. Howley will assist with inquiries, referring end users to the company's distribution network, assist customers with product price and availability questions and perform numerous other duties. Howley's background is in project management in the graphics and printing industry. She is a graduate of Middlesex College in Connecticut with a degree in marketing. Howley lives in East Haddam, Conn., with her husband Dave and three children, Ethan, Julia and Nora and their Doberman Roy.
Gibson will report to Mike Bjorkman, director of marketing and information technology. Gibson's responsibilities include assisting with marketing projects, execution of trade shows, providing marketing support and materials to the sales team and assisting with website management. Previously, Gibson coordinated marketing for the Chamber of Commerce of Eastern Conn., Ocean State Auto Auction in Exeter, R.I. and served as a public relations account executive for MD&C Advertising and PR in New Haven, Conn. She holds a bachelor's degree in communications from Eastern Connecticut State University in Willimantic, Conn., and resides in Mystic, Conn. In her spare time, Gibson enjoys volunteering as an EMT, cooking, hiking and golf.