Eric Palm Joins American Water

Jan. 3, 2017
New president of American Water Resources brings 25 years of experience

American Water Works Co. Inc. has named Eric Palm president of American Water Resources. American Water Resources is the company’s homeowner services business, which provides water line, sewer line and in-home plumbing emergency protection programs to 1.6 million residential customers in 43 states.

Palm joins American Water Resources after a successful tenure at Direct Energy, the North American subsidiary of Centrica, a U.K.-based multinational energy and home services company. His most recent role at Direct Energy was as head of the company’s solar operations. He also led several areas of its home service business that involved protection plans, operations and a customer service call center.

“Eric has a more than 25 years of experience, including 13 years in utility home services,” said Deb Degillio, president of American Water Enterprises. “He led the team that launched Direct Energy’s current integrated protection-plan product suite. With his demonstrated success with business growth, sales and marketing, and call center operations, Eric is an ideal fit for this role. We are pleased he has chosen to join our team.”

Palm also has held leadership positions at RLG Intl., 21st Century Equipment and Mobil Oil Corp. He is a colonel in the U.S. Army Corps of Engineers and led units in Germany, Panama and Iraq.

“American Water Resources has a great team of dedicated professionals who are passionate in educating and providing service to residents enrolled in our service line protection programs,” said Palm. “I am proud to join an organization that is an established leader in the industry and offers such valuable programs to homeowners.”

Palm has a bachelor’s degree in economics from St. John’s University and a master’s degree in international management from the University of Denver.

Source: American Water

Sponsored Recommendations

Blower Package Integration

March 20, 2024
See how an integrated blower package can save you time, money, and energy, in a wastewater treatment system. With package integration, you have a completely integrated blower ...

Strut Comparison Chart

March 12, 2024
Conduit support systems are an integral part of construction infrastructure. Compare steel, aluminum and fiberglass strut support systems.

Energy Efficient System Design for WWTPs

Feb. 7, 2024
System splitting with adaptive control reduces electrical, maintenance, and initial investment costs.

Blower Isentropic Efficiency Explained

Feb. 7, 2024
Learn more about isentropic efficiency and specific performance as they relate to blowers.