Award recognizes JMW’s efforts with Yarra Valley Water in Australia
JMW Consultants Inc. received the AMCF Spotlight Award in the Human Capital category. The award marks the third time in four years that JMW has been honored by the Association of Management Consulting Firms (AMCF). This year’s award recognizes JMW’s efforts with Yarra Valley Water of Melbourne, Australia.
“It’s an honor to be recognized for the value we deliver for our clients,” said JMW CEO Jerry Straus. “But more importantly, it is a fitting tribute to Yarra Valley Water’s success story and the extraordinary difference they are making to their community.”
Yarra Valley Water has received worldwide recognition in recent years for making unprecedented advances as it provides water services to 2 million people and over 50,000 businesses in the state of Victoria. Innovations include implementing an award-winning hardship program for customers in need, introducing new water recycling methods to drought-proof 100,000 properties, and launching Australia’s first, stand-alone, profitable Waste-to-Energy facility. The public water corporation has also been named to Australian Business Review Weekly’s Most Innovative Companies list.
In addition, Yarra Valley Water rose to the top 2% of organizations with a proactive mindset for change and long-term effectiveness and enhanced staff engagement to a level that scores in the Australia/New Zealand Top 20. Other results include a 30% drop in water quality complaints, a 36% increase in hardship customers that were assisted, a 20% decrease in operating expenditures and a more than 80% decrease in the serious injury frequency rate.
“Understandably, organizations turn to consultants in difficult times or when aspirations are not being met,” said Conrad Amos, lead consultant to Yarra Valley Water and business leader for JMW’s Asia Pacific team. “This was one of those inspiring instances where an already successful organization was willing to commit to expanded possibilities for their performance.”
“Beyond the honor this is for us, the award represents the best of what can happen in a consultant-client relationship, where a true partnership develops and people ultimately take their business to places they truly never knew they could go,” said Deborah Kiers, JMW managing director and Asia Pacific associate partner. Kiers led the engagement that won JMW a 2014 AMCF Spotlight Award for another Australian water sector client, Goulburn-Murray Water, as it emerged from its worst water crisis in history.
Spotlight Awards are determined by an independent panel of judges from academia, media, and public and private sector organizations.