Water/Wastewater Utilities—Business Planning   Water & Wastes Digest December 2005   By Mike Freeman, Chris Fabian and Stefanie Mosteller
Small and mid-sized utilities must understand business strategy, organization, management, finance, technology and operations

Who's Really Running Your Dealership?   Water Quality Products July 2003   Carl Davidson
The most profitable things you can do for your company are recruiting, training and managing great salespeople.
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Prospecting for Salespeople and Owners   Water Quality Products April 2003   Carl Davidson
Prospecting is quite important to your career if you are in sales and to the company if you are in management. Often we get proficient at things we do not initially like if it is important. The following is a snapshot at just how important prospecting is.
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Enhancing Your Leadership Skills   Water Quality Products April 2003   G.A. "Andy" Marken
In these days of consolidation, downsizing and mergers and acquisitions, you need to be viewed as a person whose leadership qualities transcend your present firm and gives you value in the marketplace.
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Focus on Organization, Practices and Technology Paying Off for Tampa   Water Engineering & Management April 2003   Barb Luck
By focusing on people, practices and technology, the Tampa Department of Sanitary Sewers plant has achieved significant progress toward meeting its goal of becoming a world-class competitive organization. In order to facilitate people skills, a significant training and certification program was developed. Practices were evaluated and modified to support more flexible and productive employees. Technology was assessed with an eye toward achieving the best practices by using appropriate supporting technologies.
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Feeling Lucky? The Truth About 1099 Contractors   Water Quality Products March 2003   Carl Davidson
I am surprised at seminars when people tell me they hire their salespeople as 1099 independent contractors. We do not recommend this for business and tax reasons. This article discusses why we believe you are at a disadvantage using this method of remuneration.
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Eight Ways to Build Employee Commitment   Water Quality Products November 2002   Adrian Gostick
Creating a fairy-tale work environment begins with recognition. Your employees need it more than money, perks or titles. Here are eight tips regarding recognition. Remember these, and your employees may just start whistling while they work.
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Hedging Your Hiring Bets   Water Quality Products May 2002   Carl Davidson
Whom you hire is an important decision. The right candidate will bring sales and profits to your company. The wrong one can mean serious losses and lawsuits. On average, you invest $20,000 in potential profit, training and payroll in each new candidate. Here are some tips from great sales managers as to how to make the right choice of whom to hire.
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A Leading Team   Water Quality Products March 2001   Wendi Hope King, WQP Staff
After nine months of silence, the Osmonics team emerges renewed and ready for a future full of success.
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The Crisis Counselor   Water Quality Products March 2001   G.A. Marken
Business trips give you an excellent chance to catch up on your reading since you’re isolated on a plane for two to three hours. So there was no better time to review Jeff Caponigro’s, The Crisis Counselor (Contemporary Books), a guide to managing business crises, than the round-trip flight from San Francisco to New York.
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I've Never Met a Rich Sharecropper   Water Quality Products March 2001   Carl Davidson
Sharecroppers are poor tenant farmers. They farm the land for the owner in exchange for a share of or percentage of the crops they produce for the owner. They do what they are told and have no land to farm themselves.
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Who Wants to Be a Millionaire?   Water Quality Products January 2001   Carl Davidson
As the beginning of a new year rolls around, I think "Who wants to be a millionaire?" is an appropriate question to ask.
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Oh Yeah? Well, I Quit!   Water Quality Products December 2000   Carl Davidson
I was giving a seminar last week when one of the managers attending said, "You can’t tell people to work hard in this job market or they just quit." The other managers agreed.

Collaboration: Personal Power, Not Position Power, Part I   Water Quality Products April 2000   G.A. "Andy" Marken
In today’s virtual organizations people increasingly work in teams made up of people from different departments and, in many instances, with people who are outside of the company. The challenge is to gain the cooperation of individuals you have no control over.

Managing People: Your Most Difficult, Most Rewarding Task, Part II   Water Quality Products February 2000   G.A. "Andy" Marken
When you really understand yourself and your interrelationship with people who work with and for you, everyone can accomplish more. The following article is continued from the January issue.

Renewing the Value of a Leader   Water Quality Products February 2000   Wendi Hope King
Q&A. Following troubled times, Jim Cederna was called upon to help transform Calgon Carbon into the prosperous venture that it once was.

Managing People: Your Most Difficult, Most Rewarding Task   Water Quality Products January 2000   G.A. "Andy" Marken
To be an effective manager you must know yourself by examining your motivation for working and wanting to own or run a business. Unless you feel people can be enhanced, developed and "grown," you will undoubtedly be unhappy and unproductive, and more importantly, you will be counterproductive to those you manage.